How to Add eFMLA Administrators

Explanation of Types of eFMLA Administrators

eFMLA Primary Administrator

The Primary Administrator has permission to see and do everything in the organization's eFMLA account, including updating account information and managing other eFMLA account administrators (i.e., editing, adding or deleting other administrators). The eFMLA Primary Administrator may only be changed by direct request and confirmation through eFMLA Support at eFMLA, Inc. Please email us your specific request to: esupport@efmla.com

eFMLA Full Access Administrator

A Full Access Administrator has permissions to see and do everything in the organization's eFMLA account except updating account information and managing other eFMLA account administrators.

eFMLA Read-Only Administrator

Read Only Administrator only has permission to see the following Employee Reports that are accessible through the button link in the Main Menu:

  • EFI Report
  • Leave Usage & Balance Report
  • Dept/Location & Contact Info Report

In addition, from the Leave Usage & Balance Report, a Read Only administrator may view an individual employee's daily and total leave usage and balance in the employee's EFI profile.

The Read Only administrator does not have access to see or do anything else.


How to Add New Administrators/Users to the eFMLA System

Go to the Main Menu, click Account Profile Menu.

Then click Manage Administrators

Add Credentials: First Name, Last Name, Title, Phone Number (including extension, if applicable)

Select the New Administrator's Appropriate Access Level:

  1. Full Access: User can view and edit everything in the eFMLA system.
  2. Read Only Access: User can only see 3 reports and is unable to view documents and employee. Ideal for Payroll, Benefits, or other users who are not authorized to view FMLA Specifics.

Add Email Address and Create a Password.

Note Password Minimum Requirements: At least 8 characters, letters and numbers only. Use at least 1 letter and 1 number. Do not include special characters.

Click Add New Admin. New User will be sent an email with their credentials. The new Administrator should change their password upon logging in for first time.

FMLA Primary Administrator Change Procedure

The eFMLA Primary Administrator may only be changed by direct request and confirmation through eFMLA Support at eFMLA, Inc. Please email us your specific request to: esupport@efmla.com

Only the eFMLA Primary Administrator may add or delete regular administrators, 'read only' administrators and the benefits administrator using this page as indicated.

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