Payment & Refund Terms

eFMLA, Inc. will bill the annual Subscription Fee and the Implementation Fee upon completion of the Test Drive or Free Trial Period, unless Client provides written notice (via email or otherwise) that it does not wish to continue using the service prior to the completion of the Free Trial Period. If Client cancels the service during the Free Trial Period, the trial shall end effective at cancelation. All invoices must be paid within 90 days or the Client’s account will be subject to deactivation.

If the Client cancels the Service pursuant to the Termination provision below, cancellations will be effective at the beginning of the month following the 30-day notice period. No partial month or total annual refunds can be made. In order to treat everyone equally, no exceptions will be made. A pro-rated refund of the annual fee from the month following the 30-day notice period will be returned to the client within 60 days of termination.

The Client’s annual account fee will remain constant for two (2) years from the start of Service. After two years, it will adjust to the current rate if the annual fee for the Service has increased. Client will be provided notice of any fee increase, if applicable, a minimum forty-five (45) days prior to the end of the current term.